Terms & Conditions

Welcome to NEOKRISP (M/s TruBare Fresh Foods Pvt. Ltd). By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Information

This website is operated by M/s TruBare Fresh Foods Pvt. Ltd. Throughout the site, “we”, “us”, and “our” refer to NEOKRISP.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the terms stated here.

2. Product Information

We offer vacuum-cooked fruit & vegetable chips and crispy chickpeas made from real produce.
All product information, including nutritional details, ingredients, and benefits, is provided based on internal testing, sourcing details, and processing guidelines.

We make no medical claims and recommend consumers check ingredient lists for allergies.

3. Accuracy of Information

We strive to ensure product descriptions, images, pricing, and availability details are accurate. However, minor variations in:

● Colour
● Texture
● Shape
● Taste

may occur due to natural ingredients.

We reserve the right to modify product details without prior notice.

4. Pricing & Payment

Prices listed on the website are inclusive of applicable taxes unless mentioned otherwise.
We reserve the right to update prices at any time.

Accepted payment methods:

● UPI
● Debit/Credit Cards
● Net Banking
● Wallets
● Any other method made available at checkout

5. Orders & Availability

Orders are subject to product availability.
We reserve the right to:

● Limit quantities
● Reject orders
● Cancel orders due to inventory, logistical issues, or suspected misuse

If we cancel an order after payment, the amount will be refunded.

6. Shipping & Delivery

Your order will be shipped within 24–48 hours of confirmation.
PAN-India delivery is available through trusted logistics partners.

Delivery timelines may vary based on:

● Location
● Weather
● Courier issues
● Festivals/holidays

For complete details, refer to our Shipping Policy.

7. Intellectual Property

All content on this website — including text, images, brand elements, logos (“NEOKRISP – Reinventing the CrunchTM”), graphics, recipes, product descriptions — is the intellectual property of M/s TruBare Fresh Foods Pvt. Ltd.

Unauthorized use is prohibited.

8. Limitation of Liability

We are not responsible for:
● Any adverse reactions due to allergies
● Misuse or incorrect storage of the product
● Incorrect address provided by the customer
● Delays caused by courier services

Our liability is limited to the value of the products purchased.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising shall fall under the jurisdiction of courts in Tumkuru, Karnataka.